This is a crucial step in the set up which can cause the PTO to calculate or not. While it is a required field in the "Paid Time Off" screen, which flows through to the Employee record, user's are able to delete this field in the employee profile causing PTO to not accrue for that Employee. PTO setups are complicated enough and this simple change would reduce customer frustration and cases.
Company | Viewpoint |
Job Title / Role | Application support |
I need it... | 6 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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* Field cannot be blank otherwise PTO will not accrue