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Currently there is no easy way to write off a bad deb A/R Invoice. Should be able to Adjust Invoice to zero or enter credit memo to offset and hit bad debt instead of A/R. This requires Journal Entry.
Workaround given:
Set up a "clearing" non-project revenue account to use in the Revenue type. The customer posts the negative Customer Invoice to this Revenue Type/GL Account, but must then enter a journal entry to move this amount to the Bad Debt expense account
Alicia Bustamante
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I do a monthly accrual to an AR Account "Reserve for Doubtful Accounts".
Then I do Bad Debt Charge Offs at the end of the year.
I do a Customer Receipt, "paying" the Customer Invoice using a Bank Clearing Account. When they are all done, I have to create a Journal Entry to move the balance to my Reserve for Doubtful Accounts.
I agree. This is something I requested many years ago while using Management Suite. It is a real waste of time to have to enter a credit memo and then do a journal entry. I can't understand why something so many people need isn't done. Not to mention, the enhancements seem be mainly for the estimating module. I am not saying they aren't needed, but it sure would be nice to see more accounting enhancements made quicker.
Perfectly stated, JF
I requested this change back in 2011 and still haven't seen it happen. This is a fundamental accounting procedure and you should be able to credit a customer's account and have the offsetting debit go directly to Bad Debt Expense without having to do an additional journal entry.