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Our service managers can not remember all service ticket numbers which are around 2,000 per year. this would allow them to pull up all jobs under the customer and evaluate in one place what our previous cost were in order to quote the new requested service job. So their use on project connect is limited for them.

  • Debbie Spielman
  • Nov 8 2019
  • In Review
Company Ellsworth Electric, Inc.
Job Title / Role CFO
I need it... 6 months
  • Attach files

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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