There is a whole lot of empty real estate on the Customer (and Vendor) General tab that could be partially utilized by having both the Main address and the Ship-to addresses visible at the same time. Having to use the drop down menu to view the other addresses seems superfluous.
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You are correct, in addition to the time wasted changing from one to the other if you need to make a change. Seems to me with all the open area on the screen, they could have both show on the screen at the same time.