Collaborate with Viewpoint and your peers by providing us with your input
Today while entering payroll I got an error message. I called support this morning to see if this was something they need to help with this. I must have fixed the problem, because when I logged back in the message did not show up. HOWEVER, I am still waiting on a call back.
VIEWPOINT NEEDS TO MAKE THE MESSAGE CLEARER TO THE USER. WE NEED TO BE ABLE TO DETERMINE IF WE HAVE A PROBLEM THAT SUPPORT NEEDS TO HELP US WITH OR IF THIS IS JUST A MESSAGE STATING YOU MISS KEYED SOMETHING.
I HAVE COMPLAINED ABOUT THIS MANY TIMES WITH NO RESULT. AM I THE ONLY ONE WHO FINDS THIS FRUSTRATING?
Gayle Brinkley
| Company | Gastonia Plumbing & Heating Co., Inc. |
| Job Title / Role | Office Manager |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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I get several of these messages a day! What a time waster!