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I find the management report to be one of the most useful reporting tools in Procontractor, especially now that a drill down has been added! HOWEVER, the report breaks down for us about once every month or two and we need to contact support to have them repair the report. Committed costs and occasionally cost to date start calculating incorrectly.
Chris Coen
| Company | Slater & Son |
| Job Title / Role | CFO |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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We started with ProContractor in October 2016. We were overwhelmed since prior to that time all of our job reporting and job orders were created manually. Once we started utilizing the purchase order and subcontract features, we had many issues with committed cost. Most of it, early on, was data entry error due to the learning curve on creating and posting against these orders. However, now that we have our posting errors corrected, the management report is still incorrect for committed cost. Much time is loss attempting to reconcile. What exactly is the problem with the management report being unstable?