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Fix Windows 10 display issue requiring scale at 100%.

When a Windows 10 monitor is set to a scale other than 100%, many new windows in ProContractor open incorrectly in very small print or with some print overwriting other print.  Viewpoint doesn't explain that only the primary monitor needs to be set to 100% scaling in a multiple monitor environment.  This problem makes ProContractor unusable on 4K laptops with scaling set to 200% or better.  Since we use Surface Book laptops with 3K screens, we can not use ProContractor with the laptops.  Viewpoint's workaround of setting scaling to 100% is useless since then ALL PRINT on a 3K or 4K laptop is unreadable.  Our workaround is to connect the 3K laptop to a 1080P external monitor, then set the external monitor as Windows 10 primary monitor with scale at 100%, then logoff and back on, then ProContractor will work correctly on a 3K or 4K laptop as long as the user does not log off.

  • Will Woodson
  • Jun 12 2018
  • In Review
Company NMI Industrial Holdings Inc
Job Title / Role IT Manager
I need it... Yesterday...Come on already
  • Attach files

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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