It is really frustrating to see that there are still enhancements requests that are two years old. I understand that you need to review the idea, etc., but really some sort of time frame on when we could expect these things would be really nice.
Company | Gastonia Plumbing & Heating Co. Inc. |
Job Title / Role | Office Manger |
I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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I was just looking at the requests for enhancements. On the first 5 pages there is 1 request that is 1 year old, 5 that are at least 2 years old and 4 that are 3 years old. When are these going to get done. This is beyond belief.