Include T&M
Company | Viewpoint |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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Betty,
How are you tracking/assigning work to your techs now?
American Contractor Module had a service module built in that worked great for us. Please bring something back similar to that.
We have 30 plus techs on the service side. We need a service module bad.....
In terms of Service needs - how many techs/field techs is everyone having? We are looking into this and would love some feedback regarding the needs