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We have set up our contacts so that there must be one contact type per contact, even though PCMX allows multiple contact types. The reason is consistency and efficiency in choosing contacts, as the correct contact type defaults when there's only one contact type per contact.
When creating POs and choosing the Vendor Contact and Requested By contact in the General tab, PCMX creates contacts (in the Contacts tab) with a contact type of GENERAL, which we have, by convention, disallowed. The chosen contacts therefore are associated with multiple contact types and therefore the correct contact types for these contacts no longer default in other parts of the application.
Simon Rogers
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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