Submit Your Suggestions For ProContractor

General Info

Chat Start Time:

29/06/2018 19:43:31

Chat End Time:

29/06/2018 19:55:38

Chat URL:

https://clearview.viewpoint.com/Learning-Support/Submit-Support-Case

Referer URL:

Name:

Frank Chandler

Email:

frank@gmccontracting.net

Phone:

(907) 561-4733

Initial Question:

Suggestion for next update: we would like to be able to select, move, and rotate areas so that if work is mis-aligned it can be corrected without having to select and move each point.

Chat Transcript

07:45:03 PM [Frank Chandler] Suggestion for next update: we would like to be able to select, move, and rotate areas so that if work is mis-aligned it can be corrected without having to select and move each point. 07:45:26 PM [Jacob H]

Hello, thank you for using Viewpoint Chat. One moment please while I review your question.

07:46:10 PM [Frank Chandler] We would also like to be able to cut and paste elements (areas, lines, points, etc.) using the computer;s clipboard function. 07:46:22 PM [Jacob H] Hello Frank, you can actually enter that information in directly on the clearview website using the suggestion box.  07:47:31 PM [Jacob H] if you go to Products>ProContractor by Viewpoint>Suggestion box it will allow you to create a suggestion and that is emailed directly to our product management team. 07:47:38 PM [Frank Chandler] The suggestion box link doesn't appear in the Clearview welcome screen. 07:47:56 PM [Jacob H] you have to go to the products menu at the top of the page 07:48:12 PM [Jacob H] then you will see ProContractor by Viewpoint>suggestion box 07:48:58 PM [Frank Chandler] I rarely use the "Products" url - I thought it is a marketing venue for prospective buyers. 07:50:10 PM [Frank Chandler] I have another suggestion: why not put the suggestion box right on the Clearview home page, so that people who use Procontractor can easily find it. They are the only ones who will be making suggestions. 07:51:12 PM [Jacob H] and currently the windows clipboard is not capable of copying the elements as it needs to know which element to be copied and the destination to be copied to.  But that is definitely something I can see being useful. 07:52:47 PM [Frank Chandler] Well would you pass on my suggestions? I need to get back to work. 07:53:22 PM [Jacob H] Yes I can also add that in, mine goes through a process to get to the product managers however, where yours will be emailed directly to that team when entered from the customer side 07:55:03 PM [Frank Chandler] I apologize for my rudeness: I should have used "please." Thank you for your trouble - I'll cut & paste the transcript of this chat when I receive it, and send it to them. 07:55:21 PM [Jacob H] Sounds good.  Have a good weekend! 07:55:37 PM [Frank Chandler] You too! Signing off~