Collaborate with Viewpoint and your peers by providing us with your input
That is all I ask. It doesn't work. When it does work it is great, but if you are using it for timecards and daily reporting, it destroys your entire operation. If anyone on here has success with it, please contact me on here.
Justin Weidner
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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As this is not a product feature "suggestion" in the intent of the Suggestion Box, we will be closing this record out. If you have questions about Mobile, please contact us directly.
Our latest crash report shows that in the last 30 days, only 6% of users have experienced an app crash, and many of these users were fine after re-opening the app. Those that are experiencing persistent issues are being assisted by Viewpoint as we try and find what may be causing the crashes or other issues on certain devices/users.
Tina, I don't see any support cases entered for your firm related to Mobile. If you have questions or issues, please contact me to discuss.
Justin, we will be reaching out to you soon with some customers who are happy to speak to you about how successfully they are using the mobile products. We have over 400 customers using Mobile Connect and/or PC Mobile, with many of the Mobile Connect customers having used it for years and for whom it works perfectly.
If anyone has any suggestions on how to have success with the Mobile Connect app email me at jweidner@ar-mech.com or give me a call at 217-202-0945. I'm desperate.