Submit Your Suggestions For ProContractor

How about being able to add a change order from the Contract Invoice page. Currently we have to delete, input the change order & then re-input the invoice. There should be a way to add a change order & add to a billing without having to delete.

I agree with Doreen. It makes no sense that this would be "Not Applicable"!! It makes no sense that we can't void a billing.

Why is this considered "Not Applicable"?

In addition to the voiding, you need to be able to totally  change a schedule of values if needed.  This is very common occurrence in construction accounting.  Nothing in construction accounting is cut in stone.  We need to be able to void and invoice or multiple invoices if necessary and then make changes to the schedule as well.  This is beyond a doubt needed NOW!!!!!

So, is this just another delay tactic so it doesn't look like this request has been here for years??? 

Been on this system since 2017 and still trying to figure things out. This system is the most un-friendly system I have ever used. Very disappointed.

I thank everyone for their feedback on the various void opportunities within the system. As each option is a different set of work adn has different time lines for addressing, I have created separate ideas for each of the void options mentioned in this thread. This will allow for specific feedback per the void option and allow for accurate delivery/timing information to be conveyed. 

The Ideas created are as follows:

PCA-I-919 Void PR Check and re-instate the time cards

PCA-I-918 Change Customer & Invoice format on Contract Invoices

PCA-I-917 Void Contract Invoice and Delete

PCA-I-916 Void Contract Invoice and Reinstate

PCA-I-915 Void AP Invoice and Delete

PCA-I-914 Void AP Invoice and Re-instate

How long do we have to wait for this to be planned, shipped, done? This is ridiculous!

I totally agree.  Just started a new job in July.  Did the first invoice, posted it.  Had to make adjustments because retainage changed.  Adjusted it, but you can only adjust 1 time.  Therefore, when I did the correct invoice is now shows up as invoice 2.  Fortunately (or unfortunately), I have to send the GC a billing format that is not in PCMX so I can still send them an invoice with the correct invoice number, however in PCMX it shows up as invoice 2.  TOTALLY STUPID!!!!  Come on already, get us what we need.  This has been requested since 2016 and probably longer since you merged ideas.

Why has this not been addressed???
So not a user friendly program!!!
This is not rocket science here, need to make this work for the customers.

Alumawall, Inc.
Dagmar Van Fleet
Controller / Accountant
dagmarvf@alumawall.com
tel: (408) 292-6353 ext 221
fax: (408) 275-6225

Thanks Michael. We are anxiously awaiting results.

Gayle & Anne,

Appreciate the feedback. Yes We are listening. We are in the process of planning and error correction in various parts of the system is very high on the list of items we are considering and working through. When we have definitive release plans, i will update it accordingly. 

Gayle, I had this same issue last year. I completely sympathize with your frustration - Voiding a contract invoice (and voiding options in all other modules, for that matter) NEEDS to be implemented. 

VIEWPOINT has been aware of this problem for over 2 years, and it is not even in planning yet.

Is anyone listening to client needs? Or are these necessary requests going on deaf ears? 

*is this thing on?*

I will again put 2 cents in on this request.  Yesterday, I just spent over 1 hour with support to fix an Contract invoice.  After I had posted the first invoice for a new job that is 5 pages of continuation sheets I was informed that the retainage on the job was lower than what we had set up.  So I had to adjust the invoice to zero.  Go back to contracts change the retainage and reenter the invoice. 

Only problem is you can't adjust an invoice more than 1 time, so therefore my first invoice for the job now prints as the second.  This is totally STUPID!!!!!! 

The ability to void an invoice make changes including line items and re-enter an invoice using the same invoice number is MANDATORY!  The only saving grace about this situation is I also found out that I must use their forms, so I had to redo the invoice in a program outside of Pro Contractor.  However, that is another complain about this software.  We need the ability to set up contract billing forms required by others without having to pay support to do this.  In fact, during our demo we were shown this was possible, but we were never told we would have to pay them to be able to do it.  THIS WHOLE PART OF THE SOFTWARE NEEDS TO BE RE-WRITTEN TO SUIT THE USERS NEEDS!!!!!!  

I can not get over why they just ignore this.  Most of the time I truly believe that they are just giving us lip service hoping we will stop complaining about what is wrong with this software. 

I am also surprised this hasn't been added as an option yet.  This is very frustrating you should be able to delete.

Agreed – this would be extremely beneficial and a real time-saver…

Diane McDaniel MCj03319330000[1]

diane@calwestlandscape.com

Office/Contract Manager

Cal-West Landscape & Maintenance

138 North Drive. Norco. CA. 92860 P 951 270-0667 F 951 270-0903

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Please plan, ship and develop this now.  We have waited long enough.

This is a necessary step – accounting wise it is much cleaner – instead od changing all previous invoice billed????????????????????

Alumawall, Inc.
Dagmar Van Fleet
Controller / Accountant
dagmarvf@alumawall.com
tel: (408) 292-6353 ext 221
fax: (408) 275-6225

It would be nice if you could adjust the job number on the invoice without having to void the whole thing, even after it has been posted and paid. Occasionally job numbers are issued to the invoices incorrectly and have to be adjusted accordingly.

Same goes for time cards. Sometimes it is requested to adjust the job number after the payroll has been processed, due to inaccuracy of the field personnel, and it’s not possible, therefore there is not an accurate P&L on the project.

Simple adjustments in these two areas would be greatly appreciated.

Melba Junick
Del Rio Enterprises, Inc.
4201 Ellison St NE
Albuquerque, NM 87109
505-341-9055 Ext. 101
505-341-0970 fax
mjunick@drei-nm.com

The void option needs to be done.  The data needs to stay in the system, but allow you to re-enter with the same umber if need.